As soon as you visit our website mmabasics.nl
or contact us, we receive information about you. In this privacy statement
we explain what we do with that information. We always handle your information with care and store it securely. If you
have any questions or want to know what information we have on you, please contact us. We may amend this privacy
statement if necessary. We recommend that you regularly review this privacy statement so that you are aware of these
10 februari 2025
changes. This privacy statement was last modified on .
When do you apply this privacy statement?
Who uses your data?
Whose data do we use?
How do we get your data?
What data of you do we use?
What do we use your data for?
How long do we store your data?
Who do we share your data with?
Where do we store your data?
How safe is your data with us?
What are your rights?
Which rules apply to this privacy statement?
Which cookies do we use?
What do we do with data of minors?
Do you have a question about this privacy policy?
1. When do you apply this privacy statement?
This privacy statement applies to all personal data that we process and to all domains related to us. This concerns the
personal data of everyone who has ever had contact with us or visited our website, such as visitors, customers and business
contacts. Personal data is all data that can be traced back to you as an individual, such as your name, telephone number, IP
address, customer number or surfing behavior. If you want to know more about personal data, please visit the website of
the Dutch Data Protection Authority.
2. Who uses your data?
3. Whose data do we use?
We process the personal data of everyone who has had contact with us or visited our website. These include visitors,
private customers, business customers and contact persons of our partners.
4. How do we get your data?We receive the data directly from you as soon as you:
fill in data on our website
5. What data of you do we use?
We use the following data:
name
address or business address
delivery address
e-mail address
telephone number
payment details
6. What do we use your data for?
We only use your personal data for the purpose for which we are allowed to use it:
we have received your permission to use your personal data
7. How long do we keep your data?
We keep your personal data for as long as we are required to do so by law and for as long as necessary for the purpose for
which we use your data. For example, as long as you are a customer with us, we store your data according to the statutory
retention period of seven years. After that, we only keep your data for statistical purposes and to handle any complaints or
legal matters. If you want to know more about how long we store specific data about you, please contact us.
8. Who do we share your data with?
We only process your personal data ourselves. We don’t share your personal data with others.
9. Where do we store your data?
We process your data within the have any questions about this, please feel free to contact us.
European Economic Area. This means that we also store your data within the EEA. If you
10. How safe is your data with us?
We have done a lot to protect your data as well as possible, both organisationally and technically. We have secured our
systems and various means of communication to ensure that your data does not end up in the hands of others. Your data is
therefore safe with us. We also ensure that your data is only used by people who have received permission from us. If you
have any questions about the specific method of securing, please contact us.
11. What are your rights?
Because we use your personal data, you have various rights. We have listed these rights for you below.
Right to information
We must explain to you in an understandable and clear manner what we do with your data and what control you have over
it. That is why we explain in detail in this privacy statement what data we collect from you and how we handle your data.Right to access
You may always ask us to view the data we hold about you.
Right to correction
You may ask us to have your data corrected if it is incorrect or incomplete.
Right to object
You may object to the processing of your data if you do not agree with the way we handle your personal data. This right
applies to the data we use for direct marketing. You can indicate to us that you no longer wish to receive e-mails from us.
This also applies to personalized recommendations on our website.
Right to data portability
If you are a customer of ours or if you have given permission for the use of your data, you may ask us to send you the
digital data we have about you. This way you can transfer that data to another organisation if you wish.
Right to restriction
You may ask to limit the use of your data. This means that in certain cases we may only store your data but not use it.
Right to be forgotten
You may ask us to delete all data we have about you. We will then delete all data that can be traced back to you. In some
cases we cannot or may not yet delete your data. For example, we have to keep some data for 7 years for the tax authorities.
Right to submit a complaint
You may submit a complaint about the way in which we handle your data. If you have a complaint, we will be happy to
resolve it for you. To do so, please contact us
. You may also submit your complaint to the Dutch Data Protection
Authority. Of course we hope that it does not come to that, but if it’s necessary you can also go to court. In that case, the
court in the place of residence of JL Borowczyk
is the one which will handle your complaint.
How do I submit a request or complaint?
You can submit your request or complaint to us by sending a mail to .
mmabasics0@gmail.com We process every request
or complaint within 30 days. If you submit multiple applications or complaints or if you submit a complex requerst or
complaint, this may take more time. In that case, we will contact you within 60 days at the latest. We may ask you to
identify yourself. In that case, we will ask you to submit certain information to ensure that you are the correct person whose
personal data is.
12. What rules apply to this privacy statement?
Our privacy statement must meet several conditions. These conditions can be found in particular in the Dutch General Data
Protection Regulation. In addition, the general rules that apply under Dutch law apply to our privacy statement.
13. Which cookies do we use?
You can indicate yourself what data we may use from you. If you have given us permission to personalize your profile
based on your surfing and search behaviour, we can set up our website specifically for you so that its use becomes easier
and more personal. We do this using cookies. A cookie is a small text file that is placed on your hardware when you visit
our website.
We use the following types of cookies on our website:
functional cookies: like session and login cookies to collect session and login information
14. What do we do with data of minors?We do not target minors with our website. This means that if you are under the age of 18, you need permission from a
parent or guardian to use our website. If you are a minor when you visit our website or webshop, we assume that you have
received this permission before your visit.
15. Do you have a question about this privacy policy?
- Products and Pricing
1.1. Product Information:
We strive to ensure accurate descriptions and images of our products. However, slight variations may occur. If you believe the product differs significantly from its description, please contact us.
1.2. Pricing:
Prices are displayed in EUR (€) and include VAT unless stated otherwise. Shipping costs, if applicable, are displayed during checkout.
1.3. Errors:
We reserve the right to correct pricing or typographical errors and cancel orders if necessary.
- Orders
2.1. Order Confirmation:
You will receive an order confirmation email after placing an order. This email does not constitute acceptance of the order.
2.2. Right to Refuse:
We reserve the right to refuse or cancel any order due to stock issues, suspected fraud, or other valid reasons.
2.3. Payment:
Payment must be made using the methods provided at checkout. Orders will not be processed until payment is confirmed.
- Delivery
3.1. Shipping:
We aim to ship orders promptly. Delivery times vary based on location and shipping method.
3.2. Delays:
We are not liable for delays caused by factors beyond our control, such as customs or courier issues.
3.3. Ownership:
Ownership of goods passes to you upon receipt of the shipment.
- Right of Withdrawal (Returns)
4.1. Cooling-Off Period:
You have the right to withdraw from the purchase within 14 days of receiving your order, without providing a reason.
4.2. Notification:
To exercise your right of withdrawal, notify us via email or our return form.
4.3. Return Conditions:
- Products must be returned in their original condition, unused, and with all packaging.
- Return shipping costs are your responsibility, unless the product is faulty or incorrectly supplied.
4.4. Refund:
We will process your refund within 14 days of receiving the returned goods.
- Warranty and Complaints
5.1. Legal Warranty:
Consumers are entitled to a product that meets reasonable expectations. If a product is defective, you are entitled to repair, replacement, or a refund.
5.2. Complaints:
Contact us promptly if you encounter issues with your order. Complaints must be submitted within a reasonable time after discovering the issue.
5.3. Resolution:
We aim to resolve complaints within 14 days. If a resolution cannot be reached, disputes may be submitted to the Dutch Foundation for Consumer Complaints Boards (Geschillencommissie).
- Privacy
6.1. Data Protection:
We comply with the GDPR and Dutch privacy laws. For details, see our Privacy Policy.
6.2. Data Use:
We collect and process your data solely to fulfill orders and improve your shopping experience.
- Liability
7.1. Limitation of Liability:
Our liability is limited to the amount of the purchase price. We are not responsible for indirect damages, except where prohibited by law.
7.2. Force Majeure:
We are not liable for failure to fulfill obligations due to events beyond our reasonable control.
- Governing Law and Dispute Resolution
8.1. Governing Law:
These terms are governed by Dutch law.
8.2. Dispute Resolution:
Disputes may be submitted to the competent Dutch court or an alternative dispute resolution body, such as the Geschillencommissie.
- Changes to Terms and Conditions
9.1. Updates:
We reserve the right to amend these terms. Updates will be published on our website.
9.2. Acceptance:
Continued use of our website after changes indicates your acceptance of the revised terms.
If you have a question about our privacy policy, please feel free to contact us at mmabasics0@gmail.com.
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